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Rules & Policies

Rules & Policies

User Agreement

The user protocol is legally binding with Party A and Party B respectively referring to coowor.com and its users. Once signed by both parties, the agreement immediately goes into effect. Please make sure to carefully go though all contents of the service protocol, and you're welcomed to make inquiries toward coowor.com when there is any questions. In fact, whether you've intently read the whole agreement, as long as you hit the “register” button under the whole protocol statement and finish the whole registration process to become a registered user, it is deemed as that you've agreed to the protocol and signed it already.

Detailed rules and regulations

Acknowledgement and acceptance of all provisions

Coowor.com owns all services provided by it and the operational rights that go along with the services.

Users are expected to

1. prepare by themselves all necessary equipments, including personal computer and mobile phones

2. afford by themselves telephone and network expenses involved in surfing the Internet

Users' commitments

Users' commitments Users are required to promise that they would never upload or spread illegal contents as mentioned below through coowor.com:

To be against the basic principles of the Constitution;

To jeopardize national security, leak state secrets, engage in subversion activities and undermine the state unity;

To sabotage state honors and interests;

To incite ethnic hatred and discrimination against each other and undermine the foundation of national unity;

Destroy the country's religious policy, promote cults and feudal superstition, To be against the national religious policies and advocate for cults and feudal superstition;

To spread rumors, disturb social orders and undermine social stability;

To spread pornographic, gambling involved, violent, murder and terror contents or to instigate criminal acts;

To insult or slander others, infringe upon the lawful rights and interests of others;

To commit other acts that are banned by national laws or administrative regulations.

Users' enterprise information

After you've registered to become coowor.com users, you are required to abide by the following rules:

While registering, you're supposed to provide authentic, accurate, immediate, and complete information, including but not limited to your name, title, e-mail address, contact address and phones.

You're supposed to maintain and update registration information in time to keep it authentic, accurate, immediate and complete.

Registering enterprises need to provide business license, and the electronic and print edition of qualification certificates for import and export enterprises.

Registering enterprises are required to have been established for over one year, possess autonomous right to import and export, and would agree to accept on-spot examination and verification of registration information.

Charges

All businesses could register with coowor.com for free from December 1, 2016. And service contract would be signed with registered businesses for them to enjoy other related free services.

Deposit

In an effort to safeguard interests of buyers, prevent fake deals, and raise the threshold of online shop registration, all businesses are required to pay a deposit, and our goal is to build up a foreign trade platform of integrity, free of fake goods and deals.

Deposit: RMB 10000

or 2000 US dollars

If customers decide to stop using the platform due to services reasons or because they decide the platform fails to bring expected sales results, our company promise to refund the deposit in 6 months.

Terms for usage

While using Coowor.com, you're are required to abide by national laws and regulations, concerning protocols, regulations, rules, procedures and common practices of coowor.com. All users must not engage coowor.com in any kind of illegal activities.

You're asked to independently take full responsibilities for the authenticity , accuracy, immediacy, completeness and legitimacy of your releases through coowor.com (contents including but not limited to personal and business information, types of information including but not limited to words, pictures and videos).

All notifications of coowor.com would be sent to you by e-mail (If you changed your e-mail address and the change has been examined and verified by our website, the new e-mail address would be regarded as valid. After notification e-mails enter your e-mail acceptance system, it is regarded that you have been notified by us. Coowor.com is entitled to send users various business information related to its services provided by the website (including but not limited to e-mails and text messages). If you refuse to receive aforementioned business information, you are required to notify us in writing.

Messages as mentioned below are not allowed to be released through coowor.com:

Derogatory words about religion, race, or sex; pornographic, insulting, or slanderous contents, etc; patent infringement of any third party copyright, trademark, business secret, information privacy, reputation or other rights; any other rules and regulations in violation of state laws and regulations.

Coowor.com would endeavor to examine and verify information submitted by our members and delete inappropriate contents in accordance with related laws and regulations and operational rules of the website. However, we could not fully guarantee that all releases of our members are authentic, accurate and legitimate.

For those company, products or other information you've chosen to upload onto the cyber space where the information could be accessed by the public (including but not limited to words, pictures and videos), it is autonomously deemed that the Beijing Coowor Network Technology Co., Ltd are entitled to use, copy, modify, edit, publish, translate, spread and present the aforementioned message, or based on which compose derivative works and put on performance, or edit it into other forms of works, media productions or technologies currently known or to be put under development in the future. And the authorization is regarded as permanent, irrevocable, and non-exclusive-a complete licensing and sub-licensing right for free. Meanwhile, users need to agree that Beijing Coowor Network Technology Co., Ltd would not be liable to any legal responsibilities that may come along with the information as long as material contents of the releases are not changed.

Account number safety

Users could gain access to coowor.com services through registration with the website directly or directly logging in with the account number of a cooperative website with coowor.com. After registration, users would be assigned an account number and a password. And with one name, only one account number could be gained. Coowor.com enjoy ownership of all the account numbers. After registration, users are endowed with the right to use account numbers only for business purposes related to coowor.com business or services.

Users are required to manage their user names and passwords well. Account numbers could be donated, lent, rent, transferred or sold to others. If your password being known by outsiders is a fault of your own, you need to take all responsibilities as well.

If your account number has been illegally logged in by others or any other kind of security problem emerge, the user should immediately contact coowor.com. After receiving the user's request to take actions to halt usage of the account number, coowor.com would require the user to provide valid personal information, related certifications and materials that are in accordance with the registration information. After verifying all submitted materials, coowor.com would take actions in time to halt usage of the account number. While if the user failed to submit certification materials as requested, coowor.com is entitled to turn down on the user's aforementioned request.

Users should log out every time when they finished using coowor.com services. Coowor.com would not take any responsibilities for damages caused by losing password or account numbers being illegally used by others due to hacker attacks and users' own malpractices.

Limited responsibilities

Coowor.com would not guarantee no interruption, no operational faults, or make any kind of promise concerning usage effects. Coowor would not be liable to the disconnections or unable-to-access problems between users and coowor.com servers if the problems are caused by personal or impersonal factors. Users themselves would take responsibilities for all the damages that may be caused by sudden disconnection, operational or transmission delay, computer virus, network connection faults, unauthorized entry or things like that.

If coowor.com delays or fails to perform obligations of the protocol due to the act of God (including but not limited to natural disasters, strikes or unrest, riots, act of war, government acts, Internet-borne problems such as hacker attacks, Internet disconnection, system failure, telecommunications technical adjustments, temporary shutdown because of government regulations, and all the other causes that affect a website's operation), the website don't need to take any responsibilities. However, coowor.com is supposed to notify users and take necessary measures in time after the act of God, and make efforts to decrease the damages that may cause to its users.

Coowor.com would try its utmost to decrease faults, although the services and information released through the website may still contain faulty entries. In this case, coowor.com would not be held liable to the damages that may cause to users. Coowor.com would not make promises on services or information it provide. Under no circumstances, coowor.com would be liable to any direct, indirect, occasional, special, punitive damages that may cause to users due to usage of the website, even if users would be beforehand notified the potential damages. If you're not satisfied with part of or the whole of coowor.com services, you're entitled to stop using the website.

If users violated the protocol, any particular stipulation of the protocol, any national laws and regulations or any third party rights while using the website, and thus incur any kind of compensation claims, requests, lawsuits and damages (material, special and resulting) whether known or unknown, the users would agree to compensate for the damages and expenses including reasonable amount of counsel fee that may cause Beijing Coowor Network Technology Co., Ltd., Coowor.com, Coowor employees, owners, and deputies, or keep them from being affected from the very beginning.

Coowor.com could not guarantee that all released information is authentic, immediate, safe and accurate, and users need to take all risks that may emerge during the process of usage. Coowor.com hopes that all users could be discreet in their practices and use common sense in making decisions.

In view of different laws, regulations and policies in different countries, and in order to abide by national laws of all countries, coowor.com contents may differ somewhat when visited in different countries. When visited by users of other countries, coowor.com would not take any responsibilities for screening information and contents that would be against local laws, regulations and policies.

Benefits safeguard mechanism

Users agree to safeguard and protect interests of all coowor.com members, pay for the counsel expenses, transportation fee, compensations caused by users' violations of services clauses and recourses fees for users' computers, cell phones, account numbers, or other intellectual property rights being used without authorization by others, and all other expenses that may arise in legal disputes caused by users' malpractices or violations of the protocol.

Suspension and Termination

If any of the following situations occur , coowor.com is entitled to suspend or terminate related services to the related users or refuse their requests to use the website anymore and in any way, and coowor.com would not bear any responsibilities for halting our services and reserve our right to pursue legal responsibilities:

When information in user's business license or other certifications does not coincide with its personal data, and registration has failed to be updated in time, or when practical operational information contradicts with licensing information, and the certification information has also failed to be updated in time.

To release repeated information or information that's prohibited or restricted by the national laws and regulations. Or to release some messages that is not related to publisher' business scopes or coowor.com services.

To send large volumes of information that has no bearings on coowor.com services to other users unsolicitedly and without authorization.

To assume identities of other businesses for publicizing business information or committing business activities.

To plan to sabotage or attack coowor.com computer system and integrity of the website, try to enter coowor.com computer system without any authorizations.

To use or provide any computer viruses, camouflage programs, computer worms, timing-bomb programs or other destructive programs that could sabotage, interrupt, intercept or invade and occupy any systems, data, or personal information.

To steal others' login name and/or password at coowor.com.

To sell coowor.com account number or authorize others to use the website without gaining approval from coowor.com.

To deceive or swindle others through coowor.com or try to engage the website in any kind of network defraud.

To commit copyright infringement activities through or involving coowor.com.

To commit other activities that are in violations of national laws and regulations, related coowor.com protocols, regulations, rules, procedures and common practices.

Users should settle disputes that may happen while fulfilling deals by themselves. In cases when both parties could not reach consensus, they could contact coowor.com customer services for the website to step in. The party or parties who file the complaint would be called complainant, and the other party or parties called the accused.

Coowor.com may decide to stay away from the case or deal with the case and make judgements based on related materials submitted by both parties in dispute. If any party fail to submit materials in time or have submitted materials that are too weak to support its proposals, or alter, forge, falsify evidence submitted, coowor.com is entitled to make a judgement that's not in favor of the party.

If the accused party is found of committing the following behaviors, coowor.com would be allowed to extend punishments like deducting its deposit money and shutting down its account number:

Do not deliver goods after already receiving money, fake to have delivered the goods, do not deal with situations when goods are rejected, refuse to sell after deal has been made, do not make the payment when consignment has arrived.

To be accused of delivering goods of quality problems or to be suspected of delivering counterfeit articles.

To be accused of delivering goods that are not in accordance with contract specifications.

To be accused of delivering goods that are not the kinds or the brands that have been agreed on by both parties, or to be accused of not being able to provide brand authorization or proof of self-owned brand names.

While using the website platform, users are supposed to follow usage rules. If any of the following occasions occur, the system may deduct user's deposit money and close down the account number when needed:

No one log in in one month after registration.

No decorations in two weeks after online shop has already been openned.

Do not respond to inquiries from buyers in one month.

Often send garbage inquiries and been dragged into blacklist by many businesses.

Disputes and complaints

Users are supposed to report in time any facts that may sabotage rights of themselves and coowor.com, and provide related proving materials while using the website. If the complaints were proved not to be real and thus cause damage to the website and any third parties, the reporting user would be kept legally liable.

Coowor.com is empowered to handle the disputes, arguments and complaints that may occur between you and other users during usage of the website. And we should be permitted to reach to you though e-mail for inquires and notify the other parties about the learned situation. You're obliged to provide related materials within the specified time after receiving our request notice, and then cooperate with us in handling the disputes and complaints. Otherwise, coowor.com has the right to judge based on only one side's words if the complaint against you filed by other users and ensuing compensation claims are reasonable and we may then come up with verdicts not in favor of you.

If coowor.com finally decides the compensation claims to be sound, you're supposed to make the payment in compensation in time. Meanwhile, coowor.com has the right to immediately suspend or terminate its service or to turn down on your request to use the website and provide your identity information to those who claim to be compensated. Coowor.com also would not be liable to any responsibilities if our services provided to you are thus affected.

For that coowor.com is not any national judicial organs, users should fully understand and concede: that capabilities of coowor.com in discerning proofs and handling disputes are limited. We're just authorized to handle and try to resolve disputes and could not guarantee that the results would meet all your expectations. Coowor.com would not bear any kind of responsibilities in such kind of case-handling and is also entitled to decide if it would or would not handle the disputes and complaints.

If a user is confirmed by effective legal documents to have violated the national laws or the protocol, or if coowor.com finds out that a user is committing illegal actions or offendding against the protocol, the website has the right to disclose its illegal activities and deal with it accordingly, which includes but not limited to terminating services and permanently prohibiting the offender to use coowor.com ever again.

用戶協(xié)議

本協(xié)議雙方為酷沃網(wǎng)與酷沃網(wǎng)用戶,本協(xié)議具有合同效力。您確認本協(xié)議后,本協(xié)議即在您和酷沃網(wǎng)之間產(chǎn)生法律效力。請您務必在注冊之前認真閱讀全部服務協(xié)議內(nèi)容,如有任何疑問,可向酷沃網(wǎng)咨詢。 無論您事實上是否在注冊之前認真閱讀了本服務協(xié)議,只要您點擊協(xié)議正本下方的"注冊"按鈕并按照酷沃網(wǎng)注冊程序成功注冊為用戶,您的行為仍然表示您同意并簽署了本協(xié)議。

協(xié)議細則

酷沃網(wǎng)服務條款的確認和接納

酷沃網(wǎng)各項服務的所有權和運作權歸酷沃網(wǎng)擁有。

用戶必須

(1)自行配備使用酷沃網(wǎng)的所需設備, 包括個人電腦、手機等。

(2)自行負擔個人上網(wǎng)所支付的與此服務有關的電話費用、 網(wǎng)絡費用。

用戶承諾

不得在酷沃網(wǎng)上上傳和發(fā)布下列違法文件及信息:

反對憲法所確定的基本原則的。

危害國家安全,泄露國家秘密,顛覆國家政權,破壞國家統(tǒng)一的;

損害國家榮譽和利益的;

煽動民族仇恨、民族歧視,破壞民族團結的;

破壞國家宗教政策,宣揚邪教和封建迷信的;

散布謠言,擾亂社會秩序,破壞社會穩(wěn)定的;

散布淫穢、色情、賭博、暴力、兇殺、恐怖或者教唆犯罪的;

侮辱或者誹謗他人,侵害他人合法權益的;

含有法律、行政法規(guī)禁止的其他內(nèi)容的;

用戶企業(yè)信息

若您在使用酷沃網(wǎng)的過程中申請注冊成為本網(wǎng)站的會員,您須遵守以下規(guī)則:

在申請注冊時,提供真實、準確、即時、完整的注冊信息,包括但不限于您的姓名或名稱、聯(lián)系地址、聯(lián)系電話、電子郵箱地址;

維護并及時更新注冊信息以保持其真實、準確、即時、完整。

入駐企業(yè)需提供營業(yè)執(zhí)照、進出口企業(yè)資格證書電子版及復印件。

企業(yè)需有外貿(mào)自主進出口權,以及成立一年以上,無條件接受上門檢查核實登記信息

收費

所有的企業(yè)實行免費注冊,從即刻起到2016年12月1日,入駐客戶簽訂服務合同后,均可享受相應免費服務。

保證金

為了保證買方利益,免受虛假銷售欺騙,同時也為了提高入網(wǎng)門檻,入駐銷售企業(yè)需繳納入駐保證金,我們的目的是建立一個純粹誠信的外貿(mào)平臺,杜絕假貨和虛假貿(mào)易。

保證金金額:人民幣 10000元(壹萬元整)

美金 2000USD(兩仟元整)

如客戶在享受酷沃網(wǎng)服務過程中,因服務、銷售效果等原因提出退出平臺,我公司承諾在6個月內(nèi)退還保證金。

使用條款

您在使用酷沃網(wǎng)時,須保證遵守國家的法律法規(guī)和規(guī)章制度,遵守酷沃網(wǎng)的有關協(xié)議、規(guī)定、規(guī)則、程序和慣例,不得利用酷沃網(wǎng)從事任何非法活動。

您對通過酷沃網(wǎng)發(fā)布的所有信息(內(nèi)容包括但不限于個人信息、商業(yè)信息,形式包括但不限于文字、圖片、視頻)的真實性、準確性、即時性、完整性和合法性獨立承擔所有責任。

酷沃網(wǎng)任何以電子郵件形式發(fā)送的通知,都將向您的電子郵箱地址發(fā)送(您同意,如您修改原注冊時提交的電子郵箱地址、并通過酷沃網(wǎng)審核的,以新電子郵箱地址為準)。該電子郵件進入前述電子郵箱接收系統(tǒng)時,視為送達??嵛志W(wǎng)有權通過您提供的聯(lián)系方式(包括但不限于電子郵件、手機短信等)發(fā)送與酷沃網(wǎng)所提供服務相關的各類商業(yè)信息,如您拒絕繼續(xù)接收上述商業(yè)信息,必須通過書面方式通知我們。

以下信息在酷沃網(wǎng)上禁止發(fā)布:

有關宗教、種族或性別等的貶損言辭,或含淫穢、色情、侮辱、誹謗等內(nèi)容的信息;侵犯任何第三方著作權、專利、商標、商業(yè)秘密、隱私權、名譽權或其它權利的信息;其它任何違反國家法律法規(guī)、規(guī)章制度等的信息。

酷沃網(wǎng)將盡力核查會員提交的信息,并依照有關法律法規(guī)以及本網(wǎng)站的運營規(guī)則進行審核、發(fā)布或刪除會員提交的信息,但并不能完全保證會員所發(fā)布信息的真實性、準確性和合法性。

對于您選擇并張貼在酷沃網(wǎng)中可公開獲取區(qū)域的公司、產(chǎn)品或其他信息(包括但不限于文字、圖片、視頻),您同意北京酷沃網(wǎng)絡技術有限公司在全世界范圍內(nèi)具有免費的、永久的、不可撤銷的、非獨家的和完全的許可和再許可的權利,以使用、復制、修改、改編、出版、翻譯、據(jù)以創(chuàng)作衍生作品,傳播、表演和展示前述內(nèi)容(整體或部分),和/或將前述內(nèi)容編入其他任何形式的作品、媒體、或技術中,不論是當前已知的或以后開發(fā)的。同時,您同意北京酷沃網(wǎng)絡技術有限公司在未改變您提供信息的實質內(nèi)容的情況下免于承擔因該信息引起的任何法律責任。

用戶帳號安全

用戶可以通過在酷沃網(wǎng)注冊或使用其他合作網(wǎng)站的帳號使用酷沃網(wǎng)提供的各項服務。用戶注冊成功后,酷沃網(wǎng)將給用戶一個帳號及密碼,每個帳號對應一個唯一的名字??嵛志W(wǎng)帳號的所有權歸酷沃網(wǎng),用戶完成申請注冊手續(xù)后,獲得的酷沃網(wǎng)帳號的使用權,但僅限為與酷沃網(wǎng)相關的業(yè)務或服務而非其它商業(yè)目的使用。

用戶須妥善管理自己的用戶名及密碼,禁止贈與、借用、租用、轉讓或者售賣。若出于您的原因導致密碼泄露,您需自行承擔相應的一切責任。

用戶帳號和密碼遭到他人非法使用或發(fā)生其他任何安全問題,用戶應當立即聯(lián)系酷沃網(wǎng)??嵛志W(wǎng)在收到用戶要求采取措施暫停其帳號登錄和使用的申請后,應當要求用戶提供與其注冊身份信息一致的個人有效身份信息及其他證件和資料??嵛志W(wǎng)核實審查無誤后,應當及時采取措施暫停用戶帳號的登錄和使用。用戶沒按要求提供相關信息或者信息有誤,酷沃網(wǎng)有權拒絕用戶的前述請求。

用戶每次使用完酷沃網(wǎng)相關服務后,請關閉退出有關帳號。因黑客行為或用戶的過錯導致帳號、密碼或被他人非法使用,酷沃網(wǎng)不承擔任何責任。

有限責任

酷沃網(wǎng)不保證網(wǎng)站是不受干擾的、沒有故障的,也不對使用效果做任何保證??嵛志W(wǎng)不對因人為或非人為因素造成的用戶與酷沃網(wǎng)服務器之間的連接受阻而無法訪問負責。您同意獨立承擔因網(wǎng)站意外中斷、操作或傳輸?shù)倪t延、電腦病毒、網(wǎng)絡連接故障、未經(jīng)授權的進入等引起的損失。

因不可抗力(包括但不限于自然災害、罷工或騷亂、暴動、戰(zhàn)爭行為、政府行為、以及因互聯(lián)網(wǎng)的特殊性而產(chǎn)生的包括黑客攻擊、互聯(lián)網(wǎng)連通中斷或者系統(tǒng)故障、電信部門技術調整導致的影響、政府管制而造成的暫時性關閉在內(nèi)的任何影響網(wǎng)絡正常運營的因素)等非酷沃網(wǎng)的原因,致使酷沃網(wǎng)履行遲延或不能履行的,酷沃網(wǎng)不承擔任何責任。但酷沃網(wǎng)應在不可抗力發(fā)生后及時通知用戶并采取措施,盡最大努力減輕可能給用戶造成的損失。

酷沃網(wǎng)將盡最大努力來減少錯誤,但網(wǎng)站上提供的服務和信息仍可能包含錯誤內(nèi)容,酷沃網(wǎng)對用戶因使用酷沃網(wǎng)而造成的損失不負法律責任??嵛志W(wǎng)對其服務和信息不作保證,不論什么情況下對用戶因使用酷沃網(wǎng)而造成的直接、間接、偶爾的、特殊的、懲罰性的損害或其他一切損害不負法律責任,即便事先被告知損害存在的可能性也是如此。若您對酷沃網(wǎng)提供的部分或所有服務不滿,您有權停止使用這些服務。

對由于用戶在使用酷沃網(wǎng)的過程中,違反本協(xié)議或通過提及而納入本協(xié)議的條款和規(guī)則或用戶違反任何法律或第三方的權利而產(chǎn)生或引起的每一種類和性質的任何索賠、要求、訴訟、損失和損害(實際、特別及后果性的)而言,無論是已知或未知的,包括合理的律師費,用戶同意就此對北京酷沃網(wǎng)絡技術有限公司、酷沃網(wǎng)、員工、所有者及代理人進行補償并使其免受損害。

酷沃網(wǎng)無法保證用戶所公布的信息的真實性、及時性、安全性和正確性,您應獨立承擔因使用酷沃網(wǎng)而產(chǎn)生的風險??嵛志W(wǎng)希望您在使用本網(wǎng)站時,小心謹慎并運用常識。

鑒于不同國家的法律、法規(guī)、政策規(guī)定不同,為了遵守各國法律,酷沃網(wǎng)在不同國家用戶訪問時顯示的內(nèi)容可能會略有不同。在接受其他國家的用戶訪問時,酷沃網(wǎng)不對有針對性地屏蔽違反其他國家法律、法規(guī)、政策的信息的行為承擔任何責任。

利益保障

用戶同意保障和維護酷沃網(wǎng)全體成員的利益,并承擔由用戶使用超出服務范圍或不正當使用而引起的法律糾紛而產(chǎn)生的律師費用、交通費、違反服務條款的損害補償費用、其他人使用用戶的電腦、手機、帳號和其它知識產(chǎn)權的追索費等相關費用。

中止與終止

對于用戶的以下行為,酷沃網(wǎng)有權在告知或未告知的情況下中止或終止其相關服務或者拒絕其以任何形式使用酷沃網(wǎng),且不對因此給您造成的服務減少等承擔任何責任,并保留追究您法律責任的權利:

會員的營業(yè)執(zhí)照等證照信息與個人信息不一致時,未及時更新注冊信息,或實際經(jīng)營信息與證照信息不一致時,未及時更新證照信息;

利用酷沃網(wǎng)濫發(fā)重復信息,發(fā)布國家法律法規(guī)等禁止或限制發(fā)布的信息,發(fā)布不屬于會員經(jīng)營范圍的信息,或與酷沃網(wǎng)服務無關的信息;

未經(jīng)請求或授權向酷沃網(wǎng)會員發(fā)送大量與業(yè)務不相關的信息;

冒用其他企業(yè)的名義發(fā)布商業(yè)信息,進行商業(yè)活動;

計劃破壞、攻擊酷沃網(wǎng)網(wǎng)站電腦系統(tǒng)、網(wǎng)絡的完整性,或者試圖擅自進入酷沃網(wǎng)網(wǎng)站電腦系統(tǒng)、網(wǎng)絡;

使用或提供含有毀壞、干擾、截取或侵占任何系統(tǒng)、數(shù)據(jù)或個人資料的任何電腦病毒、偽裝破壞程序、電腦蠕蟲、定時程序炸彈或其他破壞性程序;

盜用他人在酷沃網(wǎng)上的登錄名和/或密碼;

未經(jīng)酷沃網(wǎng)同意的帳號出售或授權使用行為;

通過或從事涉及酷沃網(wǎng)的欺詐活動;

通過或從事涉及酷沃網(wǎng)的知識產(chǎn)權侵權行為;

違反國家法律法規(guī)、規(guī)章制度、酷沃網(wǎng)有關協(xié)議、規(guī)定、規(guī)則、程序和慣例的其他行為。

用戶在交易履行過程中產(chǎn)生交易爭議的,應自行協(xié)商解決,若雙方無法協(xié)商或協(xié)商不能達成一致意見,可與酷沃網(wǎng)客服聯(lián)系,申請酷沃網(wǎng)介入處理。其中,發(fā)起交易糾紛投訴、提出判責訴求的用戶稱為投訴方,另一方為被投訴方。

酷沃網(wǎng)將依據(jù)投訴雙方提交的相關證據(jù)材料做出不予受理、判責等處理決定。任一方未在規(guī)定時間內(nèi)提交證據(jù)材料、雖提交但不能充分說明其主張、或有涂改、偽造、變造證據(jù)材料情形的,酷沃網(wǎng)有權直接做出不利于該方的決定。

被投訴方有以下行為的,酷沃網(wǎng)會給予扣除保證金、關閉賬戶的懲罰:

交易過程中存在收款不發(fā)貨、虛假發(fā)貨、退貨不解決、成交不賣、收貨后不付款等情況

投訴方收到的貨物存在質量問題,或有假貨嫌疑

投訴方收到的貨物數(shù)據(jù)與合同數(shù)量不符

投訴方收到的貨物不屬于約定性質或品牌的產(chǎn)品,或被投訴方未能提供品牌授權或自有品牌證明的

用戶在享受平臺過程中,需遵循使用規(guī)則,如違反以下規(guī)則,系統(tǒng)會扣罰用戶保證金或視情節(jié)關閉賬戶:

系統(tǒng)賬戶一個月內(nèi)無人登錄

系統(tǒng)店鋪開通后,兩周內(nèi)無人裝修

對于正常采購商詢盤,一個月內(nèi)始終不回復詢盤信息

經(jīng)常發(fā)送垃圾詢盤,被多家企業(yè)拉入黑名單

糾紛、爭議及投訴處理

用戶同意在使用酷沃網(wǎng)的過程中,當發(fā)現(xiàn)任何可能侵害自己或酷沃網(wǎng)權利的事實時,應及時通知酷沃網(wǎng)并提供相應的證明材料。因投訴不實給酷沃網(wǎng)或第三方造成損失的,用戶應承擔法律責任。

酷沃網(wǎng)有權接受并處理您與其他用戶間因使用酷沃網(wǎng)而產(chǎn)生的糾紛、爭議及投訴,有權通過電子郵件等聯(lián)系方式向您了解情況、并將所了解的情況通過電子郵件等方式通知對方。您有義務在收到酷沃網(wǎng)通知后、在指定的時間內(nèi)提供相應的資料,配合糾紛、爭議及投訴的情況了解與處理,否則,酷沃網(wǎng)有權單方面獨立判斷其他用戶對您的投訴及(或)償付要求是否成立,做出對您不利的處理結果。

若酷沃網(wǎng)判斷用戶的償付要求成立,則您應及時進行償付,同時,酷沃網(wǎng)有權立即中止或終止您的相關酷沃網(wǎng)服務或者拒絕您以任何形式使用中國制造網(wǎng)、向權利人提供您必要的身份信息??嵛志W(wǎng)不對因此給您造成的服務減少等承擔任何責任。

因酷沃網(wǎng)并非司法機關等國家權利機關,您完全理解并承認:酷沃網(wǎng)對證據(jù)的鑒別能力及對糾紛的處理能力有限,受理、處理糾紛、爭議及投訴完全是基于您的授權,不保證處理結果符合您的期望,亦不對處理結果承擔任何責任??嵛志W(wǎng)有權決定是否參與爭議的處理。

經(jīng)生效法律文書確認用戶存在違法或違反本協(xié)議行為或者酷沃網(wǎng)自行判斷會員涉嫌存在違法或違反本協(xié)議行為的,酷沃網(wǎng)有權公布用戶的違法行為并做出相應處理,包括但不限于終止服務、永久禁止使用酷沃網(wǎng)等。